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Q: What is the general business and purchase procedure of TailorMax Stockloter?

A: The business procedure is as follows,

1. Please inquire online through the "Contact Us" section on our website or via email at inquire@tailormax.com for any stock lots you are interested in. We also recommend you to subscribe to our frequently updated newsletter catalogues for the latest stock lot offers.

2. The price we quote is the direct factory asking price. You may counter offer and we will do our best to meet your target price via negotiation with our partner factories.

3. Sample items will be arranged for you when both parties reach an agreement on order pricing and quantity.

4. Once the samples pass your inspection, please arrange the deposit payment so that we could secure the stocklot for you promptly.

5. Pre-Shipment Inspection (PSI) is welcomed after the deposit payment has been arranged.

6. Re-labelling, if requested, will be processed after PSI has been completed.

7. Containers will be loaded after we receive the outstanding balance payment for the order.

8. You may nominate your freight forwarder to arrange your shipping affairs. Alteratively, we are always ready to service your shipping needs if requested.

Q: What's your Minimum order quantity? Can we take a small quantity?

A: We mainly work on large lot sizes, mostly with containerized quantity for any each single item with the same labelling on the full range of colors and sizes. Generally, if the single stock lot has no more than one 20GP container of volume, you have to process the whole stock lot in a single shipment. If the total quantity exceeds one 20GP container, a minimum order of one 20GP container is required.

Q: Can you consolidate different stock lots into one container?

A: It would be difficult for us for two reasons. Firstly, we deal with large lot sizes and most single stock lots are already arranged in containerized quantities. Secondly, most of the stock lots are stored in factory warehouses situated in different areas and we usually load the containers at the factories' sites and ship them via the nearest ports, which may be at various different locations. However, to satisfy the needs of our clients, we are more than happy to try our best to negotiate some form of consolidation arrangement if possible, based on the specific locations, combinations and conditions of the stock lots in question.


Q: Why do you ask for sampling charge?

A: Many buyers request samples each time when we present a new stock lot. Unfortunately the quantity of samples in our office are limited and it would be difficult for us to satisfy the needs of all potential buyers at the same time. Therefore, for first time buyers, we commonly ask for $20 as minimum sampling fee which is not calculated with the unit cost of the products. This is only to ensure that all the prospective inquiries for our stock lots are of genuine interest.


Q: Can you refund the sampling charge if samples do not meet my requirements?

A: Absolutely. We'll refund the sampling charge to you when we finalize the deal, or, if you could return the samples to us within 20 days after receiving the samples with the shipping charge prepaid.


Q: Can you change the labels or tags?

A: Yes, we'll try our best to meet your requests. For products which new labels can be attached without the potential for damage, label or tag alterations will be made available. This is part of our Value Added Services to ensure that any potential trademark, copyright, registered brand infringement or any other legal issues will be avoided.

We have several highly experienced factories in partnership with us concerning label re-stitching and re-packaging. Kindly be noted that extra cost will be incurred, the exact amount of which will be calculated based on your alteration requirements.


Q: What are the reasons for the stock lots?

A: Stock lots become available for various reasons. Order cancellation due to delayed shipment and missed deadlines is the most common reason. Some shipments are made available because the buyers failed to make the payments owing to financial issues. Some orders are also cancelled because of quality defects. On each occasion when we source any single stock lot, we always make the evaluation of sample and bulk cargo quality a top priority. Only stock lots without any major defects will be presented to our buyers.


Q: Are the stock lots you are providing quality goods?

A: . We aim to provide the best quality goods at their respective price points. All the stock lots have been pre-inspected by our quality assurance staff or agents and only quality stocklots will be presented to our buyers. If any minor defects exist, we will readily inform you of any such issues without exception. 

Moreover, we will always recommend our buyers to visit the warehouse personally for pre-shipment inspections. Should you wish to nominate a third-party organization to oversee the inspection, it's always welcomed and we will gladly make the required arrangements for the process.


Q: Any release letter available for the labels?

A: All product labels on our stock products had been manufactured under the authorization of the brand intellectual property holders, hence all clients can be assured of the quality and authenticity of any labels. 

Authorization letters might be available but any that are available is only an indication that the export from the countries of origin will be legal and without any offence. Buyers should ensure beforehand that the importation of the stock lot to their target market countries or the resell of the original-labeled stock lots in their markets would NOT lead to any legal issues based on the relevant intellectual property laws in their respective countries.


Q: Does the factory have the right to resell the stocklot to other third-party buyer?

A: In principle, the factory has the right to resell the goods to some other buyer only when they receive permission from the original buyer. Sometimes the original buyers are not willing or deny to offer the paperwork required. Sometimes the factories in question are sub-contractors which received the order from another firm instead of directly from the brand name owners or brand name authorizers. At times, the stocklots have been purchased by some dealers and the goods are kept in their warehouses. Many of the dealers may not be aware of any release papers required. So only certain factories may be able to provide the full suite of paperwork required from the original buyers.

Based on our extensive experience over the last decade, the buyers from USA, some EU countries and Australia commonly import stocklots into their respective countries by any of the following means.
1) Most of the buyers request that we change the labels.
2) Some of the buyers independently seek permission from the brand name owners.
3) The buyers seek other means of attaining customs permission for the clearance and importation of the stock lot


Q: What will be your payment term?

A: We accept Telegrapic Transfer (T/T) as the preferred payment process since we are processing ready-made goods and the delivery time may be as short as 7 days. All the prices listed on the website or offer sheets are all based on this payment term, which the vast majority of our Buyers abide by.

Irrevocable, Non-transferrable Letter of Credit at Sight may be acceptable upon negotiation. We will confirm from which country and from which bank the L/C will be opened. This is critically important since the aftermath of the 2008 Global Financial Crisis, which placed in question the validity of L/Cs issued by various banks in countries experiencing major banking crises and/or significant sovereign risk.


Q: Why should we pay deposit before cargo inspection?

A: We ask for deposit payment for those stock lots stored in our partnered factory warehouses only. In this case TailorMax acts as a sourcing service provider as part of the business transaction. The reason why we ask for 30% deposit payment before inspection is to ensure that TailorMax will be involved at all stages of the transaction, so as to protect the benefits of all parties involved. We think this will be fully understood by our buyers.


Q: Can you refund the down payment to us if the inspection fails?

A: You are welcomed to inspect the cargo in the warehouses if the order price is fixed and the samples have been approved by you. Since the samples sent to our buyers are randomly selected from the bulk stock, we guarantee that the quality of the bulk stock is completely the same as the samples approved, otherwise the deposit payment will be refunded promptly. 

Trust is the initial and the most important principle in stock business. TailorMax always place high regards on our reputation in upholding this principle.